Welcome to Tay Meng Mobile Shop. We are a trusted house-based retailer offering genuine mobile phones and accessories from top brands such as Apple, Samsung, Vivo, Oppo, and Xiaomi. These Terms of Service govern your use of our website and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms.
1. Products and Services
All products listed on our website are either new or officially refurbished and come with a standard manufacturer or store warranty. We aim to provide accurate product descriptions, images, and specifications, but we do not guarantee that all details are error-free.
2. Account Registration
You may browse our website without an account, but some features (such as placing orders) may require registration. You are responsible for keeping your account information secure. We reserve the right to suspend or terminate accounts for any misuse.
3. Orders, Payments & Delivery
Orders are confirmed only after payment has been received. We accept cash on delivery (COD) and bank transfer in Cambodia. Delivery within the city is typically completed within 1–3 business days. Delivery times may vary depending on location and product availability.
4. Returns and Warranty
We offer a limited return and exchange policy for defective or damaged items reported within 3 days of delivery. Warranty periods vary by brand and product. Please keep your invoice and contact us for any warranty claims.
5. Age Restrictions
Users under the age of 18 must obtain permission from a parent or guardian before using our services. Children under 13 years old are not permitted to register or place orders without adult supervision.
6. Limitation of Liability
Tay Meng Mobile Shop shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website, or from any products purchased through us beyond the value of the product itself.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be updated on this page with a new effective date. Continued use of the website after such changes implies acceptance.
8. Contact Information
For questions about these Terms of Service or any other concerns, please contact us:
- Email: info@taymengmobileshop.com
- Phone: 096 841 2222 / 076 3333 288 / 031 3333 288
- Facebook Page: Tay Meng Mobile Shop
- Location: House 78E0, Street 13, Phnom Penh, Cambodia